Service and sales lectures

The managerial concept in many organizations and businesses is that only a long-term process will lead to behavior change and performance improvement. This is often required and important. But sometimes, one focused lecture is all it takes to drop tokens and make a real change

Our unique lectures and their content

Sales

Identifying and selling to customer types
Call Menu - Customize the script to your client's needs
Handling customer resistance using the "refrigerator" method
Elevator Call - How to Sell Yourself in Less Than a Minute
Sales in My Business - A lecture tailored to your business needs

Customer service and retention

10 tips for service and retention to fit every customer
I want to cancel - handling the difficult clients "refrigerator"style
You break, you pay! How to retain a customer without going into corners
Service in My Business - A lecture tailored to your business needs

Management and work procedures

Time management and tasks using the pyramid method
Proper management of interfaces
Identifying and managing complicated situations
Dealing with conflicts in management
How to build and implement a work plan
Salesman kicker models - not what you thought
Manager or Friend - How to Manage in the Y generation

Our added value

Experience - active and engaging lectures
Providing simple tools for application in the field in any lecture
Possibility of personal escort as an addition to any lecture
The content can be tailored to any organization or field

A word from Roy

One of the most important things I convey in every tutorial is that a good process is not measured in time, but in results. Results are not only long-term, they are also measured in the medium and short term, with the ambition being a long-term implementation.

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Tags: sales lectures | sales training